Skip to content
- It’s important to recognize that what I went through in both of the circumstances did not result from bugs in the systems, but from features — from purposeful design. The goal of all our contemporary Departments of Circumlocution is simply this: To make us give up. To bring us to the point of shrugging our shoulders and crossing our fingers in the hope that whatever illness we have will somehow get better; or to the point that we pay for medicine ourselves because we can’t figure out how to get our insurance to cover it, and don’t dare try to get by without it. The object of these systems is the generation of despair. Because if the systems make us despair then the companies that deploy them can boast of the money they have saved the organizations that purchase their services.